Returns Policy

Change of Mind Returns
We understand that sometimes you may change your mind about a purchase. For these cases:

• Items must be in their original condition, unworn, unwashed, and with all tags attached.

• You must initiate your return within 30 days of receiving your order.

• We offer exchanges or store credit for change-of-mind returns. Refunds are not available for change-of-mind returns.

• Return postage for change-of-mind returns is at the customer’s expense.

• Note: Size returns/exchanges qualify as change of mind returns.
   

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Faulty Items
Under Australian Consumer Law, you are entitled to a remedy if your purchase has a major fault or defect.

• This includes items that are damaged, have a manufacturing defect, or are not as described.

• Please notify us as soon as you become aware of the fault.

• Depending on the circumstances, we may offer you a repair, replacement, or refund.

How to Return

1. Complete a contact form with your order details to notify us of your return.

2. Pack the item securely, ensuring it meets the conditions outlined above.

3. Send the item to the return address provided by our team.